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CUSTOMER CARE
At NYX Nova, we prioritize exceptional customer care for a seamless shopping experience. Our Live Chat Support is available during business hours for real-time assistance. If contacting us outside these hours, leave a message, and we’ll respond promptly. For order-related inquiries, have your order number ready. You can also reach us via email, phone, or social media. We appreciate your trust and strive to make your experience smooth and hassle-free.
PRIVACY & SAFETY
At NYX Nova, we are committed to protecting your privacy and ensuring the security of your personal information. We collect only the necessary data to process orders, improve our services, and provide you with a seamless shopping experience. Your payment details are securely processed through third-party banking services, ensuring a safe and reliable transaction.
We may collect information such as your name, email, shipping address, and purchase history to fulfill your order and provide customer support. After your purchase is successfully completed, we may contact you for order confirmations, updates, or to request feedback. Your data is never shared or sold to third parties for marketing purposes.
By using our website, you agree to our Privacy & Safety Policy. If you have any questions, feel free to contact us via email or live chat. Your trust in NYX Nova is our priority!